BAABOLLoading…
Nights and weekends
After-hours towing dispatch.
When your office closes, the phone keeps ringing. Your line forwards to us for the hours you choose, and a trained Baabol dispatcher answers every call as your company — then sends the truck.
What happens to a call at 2am
An example night, described rather than dramatized. The times are illustrative; the steps are what we do on every call.
- The phone rings on your line and forwards to our desk
- A Baabol dispatcher answers as your company, with your greeting and your rules
- The job is logged with the detail a driver actually needs to roll
- Drivers are called until one confirms — then chased until the truck is moving
- When the job clears, it is ready to be billed
- At 7am a full log is on your desk, written to be read by a human
Only the hours you choose
Forward your line at closing time and take it back in the morning, or hand us the whole 24 hours. Nights, weekends, or the overflow when your own dispatcher is already on a call — you decide what we cover.
- Every call answered as your company
- Your rules: which trucks, which accounts, what gets woken up for and what waits
- Jobs go into your system, or into our dispatch system — free with the service
- Shift handover notes written to be read at 7am
Better than voicemail at night
A call that goes to voicemail at night is a job your caller can give to someone else. A message service writes it down for the morning. We dispatch the truck, follow up on the ETA, and call the customer back.
Questions we get
Can I forward only nights and weekends?
Yes. Your line forwards to us around the clock, or only the hours you choose.
Who answers, and as which company?
A trained Baabol dispatcher, answering as your company, with your greeting and your rules.
Where do the jobs go?
Into your system, or into our dispatch system, which is free with the service.
How do I try it?
Start the 7-night free trial: forward your line to us for seven nights and read the handover notes in the morning.
Try us for seven nights, free.
Forward your line to us for seven nights and see what happens to the calls that used to go to voicemail. Prefer to see the dispatch system first? Book a demo.