BAABOLLoading…
Operations
We staff the towing dispatch desk that has to be covered.
For towing companies: 24/7 dispatch, invoicing, and the dispatch system that comes free with it. Below is exactly what each covers, how the handoff works, and what lands on your desk every month.
Your office hours: All 4 closedBaabol on shift 24/7
- California4:07:17AMYour office: closed
- Texas6:07:17AMYour office: closed
- New York7:07:17AMYour office: closed
- Virginia7:07:17AMYour office: closed
- Baabol dispatchers24/7On shift 24/7
Your office openTypical office hours: Mon–Fri, 9:00–17:00 localLocal time nowBaabol on shift
24/7 Towing Dispatch
Someone awake when the call comes in at 2am.
Trained dispatchers answer every call as your company, send the right truck, and stay on it until the job is cleared — around the clock, not just nights and weekends.
What we do
- Every call answered as your company, 24/7
- Jobs logged with the detail a driver actually needs to roll
- The right truck sent, and the driver chased until it is moving
- Live truck tracking, so the closest truck gets the job
- Motor-club and police-rotation calls handled to their rules
- PPI and private-property calls kept separate from rotation work
- ETA follow-up and customer call-backs
How it works
- Your line forwards to us — around the clock, or only the hours you choose
- We work your rules: which trucks, which accounts, what gets woken up for and what waits
- Jobs go into your system, or into our dispatch system — free with the service
- Shift handover notes written to be read by a human at 7am
What you get every month
- Every call logged, with outcome
- Shift-by-shift handover notes
- A monthly summary of volume and what it cost you
Towing Invoicing & Billing
Every job billed. Every payment tracked.
The job your dispatcher cleared at 3am turns into an invoice, not a note on a clipboard. We send it, track it and follow up until it is paid.
What we do
- An invoice for every cleared job, built from the job record
- Invoices sent to your customers and accounts
- Payments recorded against each job
- Unpaid invoices followed up until they are settled
- Receivables kept current, so you know who owes you what
How it works
- Billing runs on the same job record dispatch created — nothing retyped
- Your rates, your accounts, your invoice terms
- Anything disputed comes straight back to you
- On its own, or as part of the complete package with dispatch
What you get every month
- Every job billed, with its invoice status
- A receivables list: what is paid, what is late, who owes what
- A monthly summary of billed versus collected
Free Dispatch System & ERP
The software comes free with dispatch.
The system our dispatchers work in, and yours can too: a dispatch board, a job map, live truck tracking and the back office behind it. Most dispatch services only answer the phone.
What we do
- Dispatch board: every job from call to release, with every status change
- Job map: open jobs and trucks on one screen
- Live truck tracking
- Drivers, trucks and who is on shift
- Motor-club, rotation and PPI work kept apart
- Back office: payroll, attendance and receivables
How it works
- Free for dispatch clients — no separate license
- Your dispatchers and ours work from the same screen
- Set up around how your company already runs
- Built and fixed by the same company that uses it every night
What you get every month
- Jobs, trucks and drivers in one place
- Payroll, attendance and receivables from the same data
- Updates and fixes from the team that answers your calls
Towing only
Dispatch for towing companies. That is the job.
Motor-club rules, police rotation, PPI, and the 2am call that has to turn into a truck moving. Our dispatchers are trained on towing calls, and the system they work in was built for a towing company — so you are not paying to teach a general call center your business.